It is important that both the client and the therapist have a clear understanding of our terms and conditions.

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As a new client you need to be informed about our terms in order to provide informed consent prior to the treatment session. Bodi Therapy holds these terms and conditions to a very high standard and therefore have posted them on our website for your convenience. 

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At Bodi therapy, our goal is to provide a safe, professional, and relaxing environment for our clients. To ensure a positive experience for everyone, we have established the following terms and conditions. Please read them carefully, and feel free to ask any questions.

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1. Booking Appointments: 

• Appointments can be made online, in person or over the phone.

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2. Arrival and Check-In:

• Please arrive 5-10 minutes before your scheduled appointment. 

• Late arrivals may result in a shortened session. 

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3. Health History Form:

• New clients are required to fill out a health history form. 

• You are required to inform your therapist of any changes to your health before each session. 

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4. Cancellation and rescheduling:

• A 24-hour notice is required for cancellations or rescheduling.

• Late cancellations may be subject to a fee. 

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5. Studio Etiquette:

• Please turn off mobile phones and electronic devices.

• Maintain a quiet environment in the waiting area.

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6. Dress code:

• Wear comfortable clothing.

• Clients will be properly draped during the session to ensure privacy. 

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7. Informed Consent:

• Clients must sign an informed consent form before the first session.

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8. Payment:

• Payment is due at the time of service.

• We accept cash and all major credit cards.

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9. Confidentiality:

• All client information and conversations will be kept confidential.

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10. Hygiene:

• Please practice good personal hygiene before your session.

• If you are unwell, reschedule your appointment to avoid spreading illness.

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11. Safety and Comfort:

• Report any discomfort or pain during the session immediately.

• At Bodi Therapy, we strive to create a respectful and safe environment for all clients and staff. Please be advised that any offensive, inappropriate, sexual and/or abusive behaviour will result in the immediate termination of your session and a permanent ban from our clinic. We appreciate your cooperation in maintaining a professional and respectful atmosphere.

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12. Studio Environment:

• Respect the peaceful atmosphere of the studio.

• No smoking or alcohol consumption on the premises.

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13. Minors:

• Clients under 18 years old must be accompanied by a parent or legal guardian.

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14. Liability:

• Bodi Therapy is not liable for any lost or stolen personal belongings. 

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15. Gift Cards:

• Bodi Therapy gift cards are valid for 3 years from the date of purchase. 

• Only Bodi Therapy gift cards are accepted. 

• Gift cards can be for any amount starting from $50.

• Bodi Therapy is not responsible for lost or stolen gift cards after purchase. 

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16. Feedback:

• We welcome feedback about your experience. We'd also love it if you could leave a Google review as it really helps the business!

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Thank you for choosing Bodi Therapy! We look forward to providing you with a rejuvenating and therapeutic experience. 

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Bodi Therapy Management

info@boditherapy.com.au

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